• What type of computer do I need to get Wireless Internet?
• What are the minimum Computer requirements?
• What are the computer settings?
• Can I use more than one computer to connect to the Internet?
• Can I run a Server on my wireless connection?
• Is Security an issue?
• Do I need a telephone line to connect?
• Will I need a Dial-up Modem to connect?
• Will I ever get busy signals?
• Will my cordless phone or other wireless devices such as my Baby Monitor or wireless Headphones, interfere with the wireless connection?
• Who can get high speed wireless service?
• What is meant by Bandwidth?
• Is it available in my area?
• Will I get worse service if I'm farther from the Antenna?
• How long does it take to install?
• How is wireless different from Satellite Internet?
• Will my connection be lost periodically?
• Is there a restriction on the number of hours I can use?
• Is there a maximum upload and download limit per month?
• Is it necessary for me to do any updates to my Windows program?
• I don't understand all the Acronyms
• Does VOIP work in my area?
• What are common reasons for HIGH Internet traffic use or for exceeding my traffic limit?

Subscribers:

• I'm having difficulty getting connected with Microsoft Windows XP.
• How do I pay?
• PASSWORD - How do I change my own Password?
• EMAIL ADDRESSES- How do I add additional EMAIL addresses (SUB ACCOUNTS)?
• EMAIL ALIASES - What are they and how do I add them to my account?
• RECN INDOOR MODEM Installation Guide and Troubleshooting Q&As
• Non-Payment - What happens if I am behind with my monthly payments?
• Non-Payment - If I am disconnected for non-payment, how do I get reconnected and is there a fee for this?
• Cancellation - What do I do to cancel my service?
• PRE-AUTHORIZED PAYMENTS - How do I sign up?
• PRE-AUTHORIZED PAYMENTS - How does it work?
• PRE-AUTHORIZED PAYMENTS - What are my rights and responsibilities?
• PRE-AUTHORIZED PAYMENTS - What if there is insufficient money in my bank account when a payment is due?