• FAQ - Answers

Will I get worse service if I'm farther from the Antenna?

High speed wireless Internet is different from other forms of high speed access. The speed of the wireless connection will not lower (diminish) with added distance. If your business or residence is within the "line of sight" of the antenna (meaning there are no obstructions between the two locations), you should get the same speed regardless of where you are located (in or out of town).

How is wireless different from Satellite Internet?

Differences vary on how the wireless connection is fed to the internet. The disadvantage of Satellite Internet is slower upload speeds and latency (due to use of telecommunications satellites in Earths orbit).

Will my connection be lost periodically?

It is possible that the connection may be lost at times due to equipment failure, extreme weather conditions or if the connection between the community and the Internet at large have problems.

Is there a restriction on the number of hours I can use?

No. Wireless Internet access to your computer is always on, always connected. So there are no time limits or restrictions on how long you can use it. We don't disconnect users because of idle time and there are no time-out restrictions on our service. Your monthly rate paid allows for unlimited time used.

Is there a maximum upload and download limit per month?

Yes. The maximum combined upload and download limit per month is 9 GB total. Overage charges will apply for combined traffic uploads and downloads of over 9 GB per calendar month, charged at $2.95 per GB plus applicable taxes, over the 9 GB limit.

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